Ward Sister

Unnamed head nurse in the paediatric department of an NHS hospital in Nottingham, England. She has age lines, clearly with many years experience of working within the stressful NHS bureaucratic system. In appearance, the nurse is of average height, has pale eyes, bleached blonde hair, and wears dark eyeliner in 'goth' style. Her personality seems to be unsympathetic towards other staff and determined to keep the discipline. Although competent and efficient at her job, she perhaps lacks compassion for Ruby's situation, or doesn't know of the junior doctor's heartbreak.

The Sister pesters Ruby, who is in the toilets trying to find somewhere peaceful to cry over her recent break-up from fiancé, Marcus. Ruby snaps a reply and apologies at first, which satisfies the nurse. But is then rude by calling her a "cow" as the older woman walks away. Ruby is threatened with an incident report, just as she sees an advert for a new adventure in India at the fictional Dhoni Clinic, Kochi, Kerala. As Ruby considers her next options, the impatient nurse bangs on the cubicle door to try and force Ruby back to work on the children's ward.

Appearance: Episode 1.01

Actor: Katharine Rogers